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Develop your knowledge and skill with these Interactive, engaging, and immersive self-learning courses.

Service Excellence Academy

Service Excellence Academy

The Service Excellence Academy provides tourism industry professionals in Qatar with the opportunity to learn about the destination and develop the skills necessary to create memorable experiences. 

Service Excellence Academy

Qatar Specialist

The Qatar Specialist Programme is a world-class training programme that uses the latest technologies in digital learning and gamification. The advanced methodologies spruce up the program and provide support in learning about the diverse experiences that Qatar has to offer.

Duration: 3 - 4 hours

Service Excellence Academy

Qatar Host

The Qatar Host Programme is a complimentary online training experience that aims to cultivate an intrinsic understanding of what it means to deliver true service excellence as a tourism professional in Qatar.

Duration: 1.5 - 4 hours

Service Excellence Academy

Tour Guide Training Programme

Become a certified official tour guide in Qatar by completing the Tour Guide Training Programme and take the opportunity to enhance your skills in the destination and tourism sector.

Duration: 100 hours

Specialized learning

Service Excellence Academy

Qatar Experience

A learning solution tailor-made for the nation’s transportation sector audience, this engaging course consists of 6 videos that cover essential customer service skills and destination knowledge needed by the transport sector workforce to deliver excellent services to visitors. 

Duration: 1 hour or less