Qatar Tourism unveiled the winners of the Qatar Tourism Awards 2023, a new initiative aimed at recognising the very best in the industry.
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The winners of the inaugural edition of the awards were announced at a ceremony that took place at Raffles Doha, attended by His Excellency, Mr. Saad Bin Ali Al Kharji, Chairman of Qatar Tourism, and Ms. Basmah Al-Mayman, Regional Director of UN Tourism.
Developed in partnership with the United Nations Tourism (UN Tourism), the Qatar Tourism Awards are designed to celebrate and recognise the remarkable contributions made by businesses that continually achieve excellence in customer service delivery. The Qatar Tourism Awards focuses on three principal categories: Service Excellence, Cultural Experiences and Smart Solutions, which together highlight different aspects of the visitor experience. In addition, Qatar Tourism Awards announced a surprise category, the Community Contribution Award, to recognise individual community members who have gone above and beyond to display hospitality and provide exemplary services to visitors.
The winners of the Service Excellence category, which exemplifies an organisation’s commitment to delivering service that consistently meets and exceeds the expectations of visitors, are:
Subcategories
Winners
Subcategories
Casual Dining
Winners
- Em Sherif Café, Millennium Hotel Doha
- Dalchini Restaurant and Bar, Centara West Bay Hotel and Residences Doha
Subcategories
Dining in Touristic Areas
Winners
- SMAT Restaurant, Aura Hospitality and Food Services
- Belhambar Restaurant, Aura Hospitality and Food Services
Subcategories
Cafes
Winners
- Café #999
- MIA Café
Subcategories
Fine Dining
Winners
- Em Sherif Restaurant Aura Hospitality and Food Services
- Parisa Al Messila Resort and Spa
- IDAM by Alain Ducasse
Subcategories
Hotel Restaurants
Winners
- The Master Kitchen Team Mondrian Doha
- Sharq Village and Spa, a Ritz-Carlton Hotel
- Riva and Q-Lounge
Subcategories
Spa & Wellness
Winners
- Banana Island Resort Doha
- Hilton Salwa Beach Resort and Villas
Subcategories
Entertainment & Recreation
Winners
- Doha Quest
- CurioCITY
Subcategories
Retail and Local Shops
Winners
- Ali Bin Ali Holding - Galeries Lafayette
- IN-Q Gift Shop by Qatar Museums
Subcategories
Shopping Malls
Winners
- Doha Festival City
- The Gate Mall
Subcategories
Tour Operators
Winners
- Regency Holidays
- Fal Travelmart, Travel and Tours
Subcategories
Tour Guides
Winners
- Alena Kishmaraia
- Cecilia Castro
- Pia Sundstedt
- Ajith Wijenayaka Hewa Kokawalage
Subcategories
Outstanding Service Excellence for Individuals
Winners
- Moza Abdulaziz Al As-haq
- Hassan Attia
- Wassim Daageh
- Bouthaina Al Emadi
Subcategories
4 Star and 3 Star Hotels
Winners
- Jouri a Murwab Hotel
- Radisson Blu Hotel Doha
- Premier Inn Doha Education City
- Premier Inn Doha Airport
Subcategories
5 Star Hotels
Winners
- Raffles Doha
- Banana Island Resort Doha
- Hilton Salwa Beach Resort and Villas
- Zulal Wellness Resort by Chiva-Som
Subcategories
Tourism Support Organisations
Winners
- Katara Hospitality
- Qatar National Convention Centre
- Qatar Rail
- Discover Qatar
The winners of the Cultural Experience category, which recognises entities that emphasise and focus on delivering unique and memorable cultural experiences to visitors, are:
Subcategories
Winners
Subcategories
Cultural and Tourist Attraction
Winners
- United Development Company (UDC), The Pearl Island
- Basta Restaurant
- Chernovil Art Gallery
Subcategories
Cultural Experiences
Winners
- Embrace Doha
- Oryx Group Entertainment and Hospitality
- Regency Holidays
Subcategories
Cultural Heritage
Winners
- Msheireb Properties
The winners of the Smart Solutions category, which reflects an organisation’s commitment to enhancing the visitors’ experience through innovative products and solutions, are:
Subcategories
Winners
Subcategories
The Digital and Innovation Experience
Winners
- Qatar Rail
- ViaVii
Subcategories
New Solutions in Sustainability
Winners
- Doha Festival City
- Mowasalat Karwa
Subcategories
Visitor Mobility and Accessibility
Winners
- Msheireb Properties
The community members that are significantly contributing to providing visitors with a unique and hospitable tourism experience are:
- North Sedra Farm
- Ain Mohammed Village
- Al Kubaisi Educational Reserve
- ENK Farm and Classic Car Museum
- Mr. Khalid Jamal Al Ajmi
- Mr. Khalid bin Abdulla Albinali
Qatar's tourism sector has witnessed an extraordinary transformation, one that has successfully propelled our nation into the spotlight as a world-class tourist destination. The credit for this success goes to the devoted individuals and businesses that form the backbone of Qatar's tourism industry. Through initiatives such as the Qatar Tourism Awards, we aim to celebrate and recognise those who are committed to delivering outstanding and distinct tourism experiences in Qatar, while at the same time, inspiring the industry to continually innovate and raise the bar even higher.
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