The Service Excellence program launched by Qatar Tourism builds on our tourism strategy, working to enhance the experience at every touchpoint along the visitor journey.
Industry resources
Vision
Establish Qatar as a global leader for high-quality hospitality services.
Mission
To create an unparalleled world leading experiences for visitors.
Service Excellence initiatives for 2023
Frequently Asked Questions
- Tourist Info Kiosks
- QT Maps
- Tourism call center
- Visitor Feedback
- QT Tourism Sector Awards (UNWTO)
- Restaurant rating programme
- F&B - dining elevation
- Retail benchmarking
- Tourism Tickets Platform
- Adventure tourism Product to market plan
- Tourism packages
- National Tourism Training Programme
- Accessibility
- Tour Guide Training
- Regulation Activation
- ATV
- Safari driving
- Watersports
- Tourism camps
- Dhow boats
- Tourism Offices
- Inspection capacity
- West Bay Beaches
- Public beaches
- Dhow boats
- ATV operations
- Nature Reserves
- Doha walking trails, self- drive itinerary, cultural routes and Doha heritage district
- Souq Waqif
- Cruise liners' partnership
- Appreciation events
- Fam Trips
- Internal shuttle buses
- Media partnerships
- Customer Feedback
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