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Hotel establishments

Appeal & reconciliation requests

Appeal request service

This service describes the procedures required to apply for an appeal against rejected licenses or reconciliations on rating assessments

Conditions

·         Applicant must be listed as either owner, partner, or authorized signatory on the commercial registration.

·         There may not be another open request of the same type.

·         The commercial registration must be valid for at least 1 day on the day of submission.

·         The commercial permit must be valid for at least 1 day on the day of submission.

·         The commercial activities required must be contained in the commercial registration and commercial permit.

·         The applicant’s identification card must be valid at the time of application.

·         An appeal application may only be submitted for rejected license applications or because of rating evaluations.

·         An appeal application may only be submitted within maximum of 30 days after the decision is received by the applicant.

·         In case Qatar National Tourism Council does not respond to the appeal application within 15 days of application receipt, the application shall be considered rejected.

Documents Required

·         Copy of commercial permit.

·         Copy of commercial registration.

·         Supporting Documents (if present).

Fees

·         No fees for this service.

Step by step instructions

1.       Login to the portal.

2.       Choose the organization that you want place the appeal for.

3.       Select the service from the Service list.

4.       Attach the documents required.

5.       Confirm the accuracy of the entered data.

6.       Submit the Service application.

Reconciliation request service

This service describes the procedures required to apply for an violation recorded at the hotel establishment.

Conditions

·         Applicant must be listed as either owner, partner, or authorized signatory on the commercial registration.

·         There may not be another open request of the same type.

·         The commercial registration must be valid for at least 1 day on the day of submission.

·         The commercial permit must be valid for at least 1 day on the day of submission.

·         The commercial activities required must be contained in the commercial registration and commercial permit.

·         The applicant’s identification card must be valid at the time of application.

·         A reconciliation application may be only submitted for open violations.

Documents Required

·         Copy of commercial permit.

·         Copy of commercial registration.

·         Supporting Documents (if present).

Fees

·         The value of the violation is specified by Qatar National Tourism Council Chairman.

·         Payment is made after the application is approved.

Step by step instructions

1.       Login to the portal.

2.       Choose the organization that you want to reconciliate about.

3.       Select the service from the Service list.

4.       Add Reconciliation information.

5.       Attach the documents required.

6.       Confirm the accuracy of the entered data.

7.       Submit the Service application.